How it works / FAQ

Our ecommerce fulfilment process, step by step

From your stockroom to your customer’s letterbox: Shopify and online store fulfilment in four clear steps — and answers to the questions we hear most.

Hands sealing a white courier satchel for dispatch

Shopify and online store fulfilment in four steps

Courier satchels stacked with shipping labels
1

Send us your stock

Send satchel-ready inventory to 1060 Beach Road, Torbay, Auckland. We’ll help you plan the first intake.

White and yellow padded mailers ready for orders
2

We store it

Stock sits with us at $2.00 / m³ / week. You keep selling; we keep count.

Yellow padded courier mailer in hand
3

Orders come in

Orders arrive from your store. We connect with popular ecommerce platforms through Courierit’s integrations.

Postage applied to a white courier satchel
4

Pick, pack, dispatch

Up to three products per order, into a courier satchel, dispatched same day-ish. Talk to us about cut-offs.

Ecommerce fulfilment FAQ

Who is eCommerce Dispatch for?

Online stores whose orders ship in a courier satchel (bag) only, with a maximum of three products per order. If your orders are larger or need cartons/pallets, talk to Courierit about its wider services.

What’s included in the pick and pack fee?

The $1.50 pick and pack fee (excl. GST and fuel) covers picking up to three products for one order and packing them into a satchel. Freight is charged separately; the satchel bag itself is included in the freight cost.

How is storage charged?

Storage is $2.00 per cubic metre per week, excluding GST and fuel, for the space your stock occupies at our Auckland facility.

Do you promise same-day dispatch?

We aim to pick, pack and dispatch promptly — same day-ish for orders that arrive in time. We don’t publish a hard cut-off here; talk to us about what timing works for your store.

Which store platforms do you connect with?

eCommerce Dispatch connects with popular ecommerce platforms through Courierit’s integrations (for example Shopify and WooCommerce). We’ll confirm what’s available for your setup when you get in touch.

Are prices including GST or fuel?

No. All prices on this site are NZD excluding GST and fuel surcharge. GST and any fuel surcharge are added on invoices where applicable. A rural delivery surcharge may also apply to rural addresses — ask us when you request a quote.

Who operates eCommerce Dispatch?

eCommerce Dispatch is a Courierit brand operated by PayIt Limited trading as Courierit, Auckland. Phone 09 222 0128. Parent site: courierit.co.nz.

See full pick and pack and freight pricing or get a fulfilment quote.

Ready to hand over the packing?

Tell us about your store and weekly order volume — we’ll confirm whether satchel fulfilment is a fit and send a simple quote.